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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We accept returns for unopened security cameras, NVR's and hard drives within 14 days of receiving your products for a risk-free purchase.
*Some products are excluded.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or you can contact us using the contact form here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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The DS-2DE3A400BW-DE is part of Hikvision's ColorVu range, this Pan and Tilt camera packs a punch with exceptional 4MP high-resolution video quality, even in extremely low-light situations, down to 0.0005 Lux @ (F1.0, AGC ON), and complete darkness when White Light is used. It's also equipped with Acusense technology.
Perfect for various indoor and outdoor settings such as malls, stores, parks, factories, scenic areas, entrances, and exits, this camera offers accurate human and vehicle target classification and alarm capabilities, along with face capture using deep learning technology. It comes with audible and visual alarm features, a built-in microphone and speaker, and provides 24/7 color imaging while consuming low power.
Please note that this camera does not support zoom, but it offers pan and tilt functionalities.
Camera Module
Lens
FOV
PTZ
Video
Audio
Smart Features
Network
Interface
Illuminator
General
Approval
Secureon.com.au offers free shipping for purchases $200+ Australia-wide*, or the standard shipping fee is a $25 flat rate for orders under $200.
We can't ship to PO Boxes as we use couriers. Currently, we use Sendle and Australia Post as shipping services or any other fastest express courier shipping available.
Orders are processed on business days Monday – Friday, 8am – 5pm (public holidays excluded) with shipping times typically 2 - 3 business days or less in Australia. After placing an order, you will receive an order confirmation by email, then tracking numbers will be sent to your email once your order is shipped.
We accept returns for unopened security cameras, NVR's and hard drives within 14 days of receiving your products for a risk-free purchase.
*Some products are excluded.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or you can contact us using the contact form here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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