Free standard shipping on orders over $200
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free tech support
Our technical support team is available to assist you with any issues you may encounter. You can reach us by contacting us.
We accept returns for unopened security cameras, NVR's and hard drives within 14 days of receiving your products for a risk-free purchase.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or you can contact us using the contact form here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
*Some products are excluded.
Dahua Smart Motion Detection (SMD) 4.0 technology uses intelligent algorithms to classify objects that trigger motion detection alerts. This technology effectively filters out non-target objects, such as small and large animals, significantly reducing false alarms. When used with an AI NVR, the Quick Pick feature allows for rapid searching and retrieval of video footage featuring human and vehicle targets, prioritising the most relevant matches.
Dahua Smart Dual Light technology employs intelligent algorithms to detect targets. Typically, the IR illuminator is active at night. However, when a target enters the monitoring area, the white light turns on, enabling the camera to record full-color video and capture detailed information about key events. This process links snapshots and video with full-color imaging. Once the target leaves the monitoring area, the white light turns off, and the IR illuminator reactivates, effectively minimizing light pollution.
Dahua's smart encoding technology, leveraging an advanced scene-adaptive rate control algorithm, achieves higher encoding efficiency than standard H.265 and H.264. This technology delivers high-quality video while reducing storage and transmission costs.
Secureon.com.au offers free shipping for purchases $200+ Australia-wide*.
We can't ship to PO Boxes as we use couriers. Currently, we use Sendle and Australia Post as shipping services or any other fastest express courier shipping available.
Orders are processed on business days Monday – Friday, 8am – 5pm (public holidays excluded) with shipping times typically 1 - 3 business days or less in Australia. After placing an order, you will receive an order confirmation by email, then tracking numbers will be sent to your email once your order is shipped.
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